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You’ll find the quickest answers in our FAQs. Still having trouble? We’d be happy to help you over the phone.

Shoefresh

How does it work?

For which shoes is the Shoefresh suitable?

What sizes are suitable for the Shoefresh?

Will the odour disappear from all shoes?

Where should I put the Shoefresh?

Does it work for sweaty feet?

Which program do I use?

Specifications

Can I leave my insoles in the shoes?

Difference between the Opod and the Opod Detect?

When should I use the Shoefresh shoe perfume?

Patents & Registrations

Product Information

90 day trial

Stock & Pre-order

How can I get a discount code?

What payment methods do you accept?

Can I change my order after I have placed it?

Ordering and Payment

Delivery times

What are the shipping costs?

Which countries do we ship to?

Package not yet received after delivery date?

Delivery and Shipping

What is the return policy?

How can I return a product?

Exchanges and returns

defective product

Warranty conditions

Warranty and Repair

Troubleshooting with Shoefresh Opod

Troubleshooting with Shoefresh mini

Troubleshooting with old version + multi

Help with your device

About us?

Company details

How can I contact Shoefresh?

About us

All information about the ordering process and payments

You can find more information on returns and exchanges in this article

You can find out more about the guarantee in this article

In this article you can read more about the solutions for a defective product

All articles