In this article you can find more information on which countries we ship to

Which countries do we ship to?&#xA0;We ship to the following countries in Europe:<ul data-spread="false"><li style="font-family: Inter; color: rgb(0, 0, 0);">Benelux: Netherlands, Belgium, Luxembourg</li><li style="font-family: Inter; color: rgb(0, 0, 0);">Scandinavia: Denmark, Finland, Norway, Sweden</li><li style="font-family: Inter; color: rgb(0, 0, 0);">Western Europe: France, Germany, Ireland, United Kingdom</li><li style="font-family: Inter; color: rgb(0, 0, 0);">Southern Europe:&#xA0;Italy, Spain, Portugal, Greece</li><li style="font-family: Inter; color: rgb(0, 0, 0);">Eastern Europe:&#xA0;Poland, Romania, Hungary, Czech Republic, Slovakia, Slovenia, Bulgaria, Croatia, Estonia, Latvia, Austria</li></ul>

Which countries do we ship to?

You can find out more about shipping costs in this article

What are the shipping costs?For orders over &#x20AC;40 within Europe, we offer free shipping, allowing you to enjoy not only our products, but also the convenience of free home delivery.&#xA0;For shipments under &#x20AC;40, shipping costs depend on your specific location. When entering your shipping information during checkout, the exact shipping costs will be calculated and displayed.&#xA0;

What are the shipping costs?

You can find out more about the package status in this article

<div data-message-author-role="assistant" data-message-id="372b4d24-86dc-4e2c-a284-753cbeba9a51" dir="auto" id="isPasted"><div data-message-author-role="assistant" data-message-id="372b4d24-86dc-4e2c-a284-753cbeba9a51" dir="auto" id="isPasted">Package remains on &apos;notified&apos; after delivery date? </div>Does the status of your parcel remain on &apos;notified&apos;, even after the delivery date? Then there may be a delay on the part of the carrier, or the parcel may have been lost along the way. In this case, please contact our customer service team at <a data-fr-linked="true" href="mailto:service@shoefresh.eu" id="isPasted">service@shoefresh.eu</a>.Our team will immediately contact the carrier to find out the exact location and status of your package and help you further with an appropriate solution. We understand that this is unfortunate and will do our best to get your order to you as soon as possible.&#xA0; <div data-message-author-role="assistant" data-message-id="11299bd5-bba2-480b-936c-1b666b1cfcb7" dir="auto">Package marked as &apos;delivered&apos; but not received?</div>Is your tracking marked as &#x2018;delivered&#x2019;, but you have not received a package?Often, the parcel is then delivered to one of your direct neighbours, and unfortunately the deliverer does not always leave a note. Our apologies for the inconvenience!We advise you to check with your neighbours first to see if they have accepted the parcel. Did you do not find anything? Then send us an e-mail at&#xA0;<a data-fr-linked="true" href="mailto:service@shoefresh.eu">service@shoefresh.eu</a>. Our team will immediately investigate where your order has gone or arrange a replacement shipment so you receive your order as soon as possible.</div>

Package not yet received after delivery date?

In this article you can find more information on the delivery times

Delivery times vary by country.<ul data-spread="false"><li style="font-family: Inter; color: rgb(0, 0, 0);">Netherlands &amp; Belgium: 1-2 working days</li><li style="font-family: Inter; color: rgb(0, 0, 0);">Western Europe: 2-4 working days</li><li style="font-family: Inter; color: rgb(0, 0, 0);">Scandinavia &amp; Eastern Europe: 3-5 working days</li></ul>* Orders placed before&#xA0;14:00 on a working day are often shipped the same day.

Delivery times

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Delivery and Shipping

Which countries do we ship to?

What are the shipping costs?

Package not yet received after delivery date?

Delivery times