How can I return a product?Updated 7 days ago
How can I return a product?
Webshop orders can be easily returned within 90 days via the Shoefresh returns portal. In this environment, you will also immediately receive a label to return your order free of charge.
See our full return conditions for more information. Still have questions? Feel free to contact our customer service team to request a return. They will be happy to help you with the correct instructions.
See our full return conditions for more information. Still have questions? Feel free to contact our customer service team to request a return. They will be happy to help you with the correct instructions.
Can I exchange a product?
Unfortunately, it is not possible to exchange products. If you have any questions or problems, please feel free to contact our customer service team by sending an email to [email protected]. We are happy to help you to make sure you are happy with your Shoefresh products.