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What is the return policy?Updated a month ago

You can return webshop orders within 90 days of receiving your order for a full refund.

  • Your order is within our return period.
  • Returning your order is free of charge.
  • You may test the product at home just as you would in a physical store. Afterwards, please return the product in its original packaging, if reasonably possible.
  • For products that are returned damaged, dirty, or incomplete, we may apply a deduction for the loss in value.
  • You will receive the (full) purchase amount back via the same payment method used for your purchase.
  • After receiving your return, we will refund you within a maximum of 14 days.
  • Keep your shipping receipt safe.
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