What is the return policy?Updated a month ago
You can return webshop orders within 90 days of receiving your order for a full refund.
- Your order is within our return period.
- Returning your order is free of charge.
- You may test the product at home just as you would in a physical store. Afterwards, please return the product in its original packaging, if reasonably possible.
- For products that are returned damaged, dirty, or incomplete, we may apply a deduction for the loss in value.
- You will receive the (full) purchase amount back via the same payment method used for your purchase.
- After receiving your return, we will refund you within a maximum of 14 days.
- Keep your shipping receipt safe.